I have the answer to why they are not getting great reviews. I am a current resident about 8 months now and have been very happy here . BUT The Assistant Manager Wendy was a rude unprofessional all the freaking time and she would always have her children running though the office and was always yelling at them. I have no clue how that women got anything done. She treated people like crap. It was hard doing business with her because she was the one with the bad attitude. That was the problem with this place. It was her. They have now got a new Assistant manager Maria and she is so freaking awesome I can't stand it! Amber who is the manager is freaking awesome too. I never really got to deal with Amber because I was always stuck having to deal with Wendy. It was great talking and getting to know Amber and she is great and she makes sure we have what we need and get's things done. I also seen a review that Jessika in the office got a really bad review from someone. I know Jessika and she is not a rude person in anyway shape or form and HAS NEVER given me attitude or if I call with a problem she is on top of it. This lady made her sound bad and evil and that's really not the case. Hate to break it to you but this person was most likely was dealing with Wendy. Jessika does not have a mean bone in her body. Thank you Jessika for always being nice and professional whenever I have needed you. You rock and keep doing what your doing. They even took it as far as saying there are rats that are in the apartment's. Well, Candlestick does sit next to a field where they do come out, I know this because I had to call the office to report one running around last year and they dropped everything they were doing and had it taken care of within minutes. I was shocked. I have seen no one using drugs on the play ground or anywhere. I am out walking the complex all the time. They have hired their own security patrol and they are great. It's not a bad place to live or I won't be here or even wasting my time. The comment made about Bed bugs, no. When you move into your apartment here at Candlestick its bed bug free because they make sure of it. If you got bed bugs it was brought from you or another tenant and not the apartment complex. Let's say that you did move in here and happened to get bed bugs. All you would have to do is call the office and they would be fast on top of it like no other and they would take the cost of helping get rid of the bed bugs. They don't want them here at all. They don't want us living with anything like this just like they would not want it in their homes. I know that bed bugs happen in ANY apartment complex but the office would take care of it. FAST.. The office management made it very clear to me who keeps them in business and would bend over backwards to help resolve any type of issues that may come up. I see another comment that Jessika was helpful when someone reported a mouse issue and clearly stated that they got it taken care of. So you can't tell me they don't take care of us. The maintenance people like Carlos, man they are great and always have a smile on their faces and I trust them in my home if they had to enter for any reason and if I was not home they are welcomed. The whole staff at Candlestick Apartments are very trust worthy and loyal and honest people. Can't say that to a lot of other places I rented from. Please don't read the bad reviews because it's not as bad as they are making it sound. I love it here and have referred someone and they will be moving in soon. You can't please everyone. Any apartment you move to will have it's up's and downs. No one is perfect but they try there hardest to make living here wonderful. Thank you Candlestick apartment's for all you do for our committee and taking care of us like you should. Now that Wendy is gone, I don't see any issues that can't be resolved. This gives them an upper hand by getting rid of Wendy and bringing in Maria. THANKS FOR GETTING RID OF THE PROBLEM. She was worse then any bed bug, rat, mouse that a person would ever come across.
football Dad 13
March 16, 2016
