Reviews

This was my first real apartment I moved into. We moved in quickly, literally over the weekend we were in an apartment. I really only ever communicated with Tony in the office and Cory the maintenance dude. Both very nice. They were very understanding about rent (well Tony. The other lady isn�??t too nice, but I only dealt with her once). It was a nice little apartment, wish there were lights. Overall I really didn�??t hate living here, and am actually a little sad to leave. Now, i would be lying if I said there wasn�??t some things that really sucked living here. if you need something fixed in this place they will not show up for forever. I asked to have a light fixed while we were out of town (considering there are no lights in the living room or master bedroom I was concerned about not having another light) and when we returned it was not fixed. When I called Tony he said that the maintenance people told him they�??d already been there to fix it, but he�??s put in another work order. Two days passed and nobody showed to fix it. I finally stopped Cory around the complex and asked when he was coming in to fix it, and he said nobody ever even told him it needed fixing. I don�??t know who was telling the truth, regardless the communication between staff isn�??t very good. Our water heater went out on a Sunday and the �??emergency�?� maintenance line didn�??t work. So just make sure you�??re really getting them to put in your work orders when you call the first time. Oh, and another thing. I think it�??s a little unfair to charge as much when the amenities couldn�??t even be used. They started remodeling shortly after we moved in and said it�??d be finished by November 2018. It�??s still not done and we�??ve moved out.

So far management has gone above and beyond to help me get my apartment. Amber took her time and made sure that I got everything I needed to be able to get my apartment and was very nice the whole way through. Tony he answered my questions even if I asked him multiple times. I love my apartment it's spacious and very bright. I haven't had any issues so far my neighbors have been great I think I'm going to be happy living here. I would recommend at least coming in taking a look at them because I knew the second I pulled in this is home. If you have problems getting an apartment give these guys a try because if you put in the effort and they see that ,they're willing to help you .that much I got from my experience with them. I was able to get my apartment when I thought I would not be able to get it. I want to thank Amber and Tony for everything that they did to help me get my place great management thank you

We have only been here for a few weeks, but everyone who works here is amazingly friendly. The man who is in charge of maintenance lives here and introduced himself to us the day we moved in and told us to let him know if we needed anything. And the neighbors are incredible. I have lived in several complexes and never had so many friendly people looking out for each other.

I moved to Utah from another state and lived at Candlestick. The staff/management are very friendly and helpful. They made the process of moving in very easy. Communication was always excellent and the complex area is very clean. There is police patrolling at night, but they do not bother me and I do not usually notice them. I actually feel safer with them around. Utilities are reasonably priced, and the hot water and central air/heat works well! The complex is renovating their units. I would've stayed longer and extended my lease with them, but I needed a bigger place.

The office staff is very friendly and always respond quickly to revolve any issues. The complex area is also beautiful and very well kept. There are...

The office staff is very friendly and always respond quickly to revolve any issues. The complex area is also beautiful and very well kept. There are...

The staff was very friendly and professional. They were always willing to help us any way they could.

Living here two years now. Very clean apartments and a big fan of the trees and grass. Love the people who work here! Tony and Amber are always kind to us.

Completely happy with everything g about my apartment and the friendly staff here. Also am very grateful for finding a complex that allows boxers and other large dogs as I've meet some great dogs and people.

Nice place!

Thanks for fixing the leak.

I think that Candlestick Lane is on the up and up! They are renovating ang putting brand new stairs in... I'm happy with my new stairs :) Lived here for almost 3 months and I feel like I have a home.... Good neighbors, good staff, and things happening all around Definitely a neighborhood with doggies lol, if you hate animals stay out but good experience thus far :)

I am writing this review about my lease and move-in experience. It was excellent. Since I was moving my son from the Dallas area to the Salt Lake area, I needed a solid and secure online processing experience. I was able to see available units including availability dates, once selected, I was able to apply via a secure online application. I was called shortly thereafter by friendly staff to validate my needs. The approval came back very quickly and I was sent a welcome sheet and online lease document by email. I completed that and everything else was just a short list of typical items (Insurance, proof of income, a bill with an address, etc.). It was a grueling tiresome drive from Dallas. The staff were VERY understanding of our fatigue and zipped us right through the formalities once we arrived. Thank you �??�

I love this place. they always are keeping it clean and updated. The neighbors are friendly and respectful. Management is making sure that what we needed to be fix is done on time and speedily. I recommend this place.

great people in the office and maintenance is amazing!!

I've lived here for about 1.5 years and I could not be happier. I live in a little studio, and from the very first time I saw it, I fell in love. The layout was very well thought out, as I have ample storage space, an open kitchen, and walk in closet! The staff here is super friendly and has always been great to work with. There's tons of open parking, and very friendly neighbors. Highly recommend!

I've lived here for about 1.5 years and I could not be happier. I live in a little studio, and from the very first time I saw it, I fell in love. The layout was very well thought out, as I have ample storage space, an open kitchen, and walk in closet! The staff here is super friendly and has always been great to work with. There's tons of open parking, and very friendly neighbors. Highly recommend!

Love it Here! �???�???�???�???

I absolutely love it here! Amber and the other girls in the office are so great to work with. If I call for a work order it gets done quickly. I have called in the middle of the night for my heater and he was there within 20 minutes. I feel like I can call the office and they take care of my problems. Amber helped me out and waived late fees for me. It was my first time being late and I just changed jobs. It was hard. Amber worked with me. When I call and get Jessica, she does what she can to take care of my complaint. Thank you for all you girls do for me! I love it here. The apartments aren't brand new but I can't afford brand new. This works for me. I have referred people to move here because they also give me $300 off my rent as a finder�??s fee. That helps me a lot too. I really like the neighborhood; how it's not on the main road. Mike and his maintenance staff usually fix any problems the same day I report it. Never had any neighbor problems. Parking is well lit when I come home late, and I never feel threatened. I have been treated with honesty and respect.

Not bad

Friend's live here

Great staff and friendly. Spacious third floor plans.

I loved that if I needed a repair or anything they were very quick and efficient. I loved the greenery and how well the grass was taken care of. The staff was always professional and fair. Also being so close to get to a freeway is nice. I loved the apt., it was clean, cute and private. N. N. #102

I absolutely love living here. The apartments are spacious and nice. Very clean, no pests whatsoever. The office staff is terrific to work with, they are always quick to respond to any problems or concerns. The grounds are well kept by the maintenance staff. They walk the property every morning cleaning up trash. I've never seen anything like that before in an apartment situation. There is security that patrols the grounds at night so it is very safe. The pool and hot tub are clean and well maintained. The laundry area is clean and easily accessible with dozens of washers and dryers so There is never any wait. This place is pet friendly and the office staff even have treats for your fur babies if you go in to visit them. My roommate and I plan on staying here for a very long time.

Loved it.

I moved in a few months ago and have a positive experience every step of the way. Jesicka is amazing! Its extremely quiet, the pool and and clubhouse are well kept. My apartment is very nice. Any issues I have had regarding maintenance is addressed within hours and fixed the same day. The maintenance staff, Mike and Ronaldo are very polite and helpful.

I've lived here for about 5 months now and my overall experience has been very good. We moved from out of state, specifically 3 thousand miles away and Jesicka who works in the front office was amazing from the very first time i reached out. She made sure settling in was much easier giving me all the numbers I needed for the services, local schools and even pizza places. Jesicka is always smiling and welcoming and offering to help. I recently rented the club house and she personally drove out, on a Sunday, to unlock, open everything up make sure everything was ok and came back that night to lock up. The only issue I've had (my AC unit) was dealt with quickly. They replaced it with a new unit. The only reason I didn't give them 5 stars is my appliances are very dated. They are clean and work perfectly but just older and I wish were newer and energy efficient. That's my only complaint.

I just signed a year lease and Jesicka in the front office couldn't have been any more helpful. She gave me all the resources I needed to get into my studio quickly and easily. I am impressed with the staff and the grounds which leads me to believe that previous reviews were taken to heart this major changes were made. It's nice to see that Candlestick Apts cares about their residence opinion enough to make these dramatic changes.

I Stayed at Candlestick Lane apartments for almost a year and was very please with the office staff. Especially Jessica!! She was always so glad to see me and she always made me feel like I was part of the community. I'm so grateful for her and the rest of the staff! Thank you all for going above and beyond. :O)

I have the answer to why they are not getting great reviews. I am a current resident about 8 months now and have been very happy here . BUT The Assistant Manager Wendy was a rude unprofessional all the freaking time and she would always have her children running though the office and was always yelling at them. I have no clue how that women got anything done. She treated people like crap. It was hard doing business with her because she was the one with the bad attitude. That was the problem with this place. It was her. They have now got a new Assistant manager Maria and she is so freaking awesome I can't stand it! Amber who is the manager is freaking awesome too. I never really got to deal with Amber because I was always stuck having to deal with Wendy. It was great talking and getting to know Amber and she is great and she makes sure we have what we need and get's things done. I also seen a review that Jessika in the office got a really bad review from someone. I know Jessika and she is not a rude person in anyway shape or form and HAS NEVER given me attitude or if I call with a problem she is on top of it. This lady made her sound bad and evil and that's really not the case. Hate to break it to you but this person was most likely was dealing with Wendy. Jessika does not have a mean bone in her body. Thank you Jessika for always being nice and professional whenever I have needed you. You rock and keep doing what your doing. They even took it as far as saying there are rats that are in the apartment's. Well, Candlestick does sit next to a field where they do come out, I know this because I had to call the office to report one running around last year and they dropped everything they were doing and had it taken care of within minutes. I was shocked. I have seen no one using drugs on the play ground or anywhere. I am out walking the complex all the time. They have hired their own security patrol and they are great. It's not a bad place to live or I won't be here or even wasting my time. The comment made about Bed bugs, no. When you move into your apartment here at Candlestick its bed bug free because they make sure of it. If you got bed bugs it was brought from you or another tenant and not the apartment complex. Let's say that you did move in here and happened to get bed bugs. All you would have to do is call the office and they would be fast on top of it like no other and they would take the cost of helping get rid of the bed bugs. They don't want them here at all. They don't want us living with anything like this just like they would not want it in their homes. I know that bed bugs happen in ANY apartment complex but the office would take care of it. FAST.. The office management made it very clear to me who keeps them in business and would bend over backwards to help resolve any type of issues that may come up. I see another comment that Jessika was helpful when someone reported a mouse issue and clearly stated that they got it taken care of. So you can't tell me they don't take care of us. The maintenance people like Carlos, man they are great and always have a smile on their faces and I trust them in my home if they had to enter for any reason and if I was not home they are welcomed. The whole staff at Candlestick Apartments are very trust worthy and loyal and honest people. Can't say that to a lot of other places I rented from. Please don't read the bad reviews because it's not as bad as they are making it sound. I love it here and have referred someone and they will be moving in soon. You can't please everyone. Any apartment you move to will have it's up's and downs. No one is perfect but they try there hardest to make living here wonderful. Thank you Candlestick apartment's for all you do for our committee and taking care of us like you should. Now that Wendy is gone, I don't see any issues that can't be resolved. This gives them an upper hand by getting rid of Wendy and bringing in Maria. THANKS FOR GETTING RID OF THE PROBLEM. She was worse then any bed bug, rat, mouse that a person would ever come across.

Every single interaction with management has been pleasant. I had a maintenence request which was handled very quickly.

Great place to live. They have the greatest people in the office. Thank u Jessica for everything you do.

This has been a great place to live. The apartment is awesome and Jessika and the other office people are amazing. It's a quiet neighborhood and the complex is always clean.

I found the place to be rather quaint. I'm looking to move, and went in and asked about their one bedrooms. A lady in the office, I think her name was Jessica was so helpful. She gave me a tour of the grounds, and was more than willing to answer all of the questions that I had. I'll definitely be considering this when my lease is up where I live now.

Jessica was very helpful with our roach and mice problem and did everything in her power to resolve the issues we had. She was awesome and I haven't seen a roach or mice since they had our apartment sealed off!

I have been here a couple of years, I have not had any problems with any of the staff here. I have worked with Jessika on several occasions. I have had questions about the lease and the policies and she has been very direct about what they have needed from me so I can continue to live here. I had a huge issue with my renter's insurance and Jessika contacted my agent and made sure that they had the paperwork they needed. I couldn't get anywhere with my renter's insurance agent. Jessika called him directly and got everything done. what could have been a very frustrating experience was made easier because of her. I have worked with her exclusively and have not had a bad experience, she is professional and knows the policies of candlestick lane very well.

I've been living here for a little over 3 months now. And my boyfriend and I both love it. The appliances are a little outdated and our dishwasher is falling apart. Only other complaint is that the front 2 buildings don't have very much uncovered parking.

I've had my fair share of trouble with past apartment complexes, but I'm happy to say I was satisfied with my experience at Candlestick. The location was good (Trax trips to SLC for the win!), management was the best I've worked with yet (and that's HUGE for me when looking for an apartment), and neighbors were friendly. Apartments are simple, but for this single guy it was just fine to settle into and make home.

Overall my experience was positive. Rent was reasonable for the area and I found my apartment and grounds to be clean, and the staff was always nice from beginning to end and addressed any problems I had immediately.

I lived here for about 2 years and loved it. Management was great to work with and I never really had any issues. Pool was fantastic in the summer, and apartments were secure and great. Recommend to anyone!

I lived here for a little over 3 years. In all I was always treated well from the beginning. I really liked the neighborhood how it�??s not on the main road. Office staff were always nice and honest, and maintenance usually had any problems fixed the same day I reported it. Never had any neighbor problems. When I moved they walked with me through the apartment, and did not gouge me on cleaning, or anything else. I received a refund within a week of move out.

I lived here for almost 2 years and just recently moved out. One thing that impressed me was when I moved they were fair and honest with my move out, which I have not had good experiences with in my past apartments. I never really had any problems during the time I lived here, and the few things I did have break were usually fixed the same day. Being a single girl I�??m always worried about crime, but personally nothing ever happened with me, parking was well lit when I came home late, and I never felt threatened. For me this was just a temporary situation until I could finally purchase my condo, but from start to finish I was treated with honesty and respect.