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Reviews Page 25

Candlestick Lane Logo


3.14

| 471 Reviews


80 East 7800 South, Midvale UT 84047

(801) 561-0204

http://www.candlestickapts.com


See why our residents are raving! Our Midvale, Utah, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Candlestick Lane Apartments in Midvale, Utah today.

J

This was my first real apartment I moved into. We moved in quickly, literally over the weekend we were in an apartment. I really only ever communicated with Tony in the office and Cory the maintenance dude. Both very nice. They were very understanding about rent (well Tony. The other lady isn’t too nice, but I only dealt with her once). It was a nice little apartment, wish there were lights. Overall I really didn’t hate living here, and am actually a little sad to leave. Now, i would be lying if I said there wasn’t some things that really sucked living here. if you need something fixed in this place they will not show up for forever. I asked to have a light fixed while we were out of town (considering there are no lights in the living room or master bedroom I was concerned about not having another light) and when we returned it was not fixed. When I called Tony he said that the maintenance people told him they’d already been there to fix it, but he’s put in another work order. Two days passed and nobody showed to fix it. I finally stopped Cory around the complex and asked when he was coming in to fix it, and he said nobody ever even told him it needed fixing. I don’t know who was telling the truth, regardless the communication between staff isn’t very good. Our water heater went out on a Sunday and the “emergency” maintenance line didn’t work. So just make sure you’re really getting them to put in your work orders when you call the first time. Oh, and another thing. I think it’s a little unfair to charge as much when the amenities couldn’t even be used. They started remodeling shortly after we moved in and said it’d be finished by November 2018. It’s still not done and we’ve moved out.

Jesse Devenish

March 01, 2019

J

This was my first real apartment I moved into. We moved in quickly, literally over the weekend we were in an apartment. I really only ever communicated with Tony in the office and Cory the maintenance dude. Both very nice. They were very understanding about rent (well Tony. The other lady isn’t too nice, but I only dealt with her once). It was a nice little apartment, wish there were lights. Overall I really didn’t hate living here, and am actually a little sad to leave. Now, i would be lying if I said there wasn’t some things that really sucked living here. if you need something fixed in this place they will not show up for forever. I asked to have a light fixed while we were out of town (considering there are no lights in the living room or master bedroom I was concerned about not having another light) and when we returned it was not fixed. When I called Tony he said that the maintenance people told him they’d already been there to fix it, but he’s put in another work order. Two days passed and nobody showed to fix it. I finally stopped Cory around the complex and asked when he was coming in to fix it, and he said nobody ever even told him it needed fixing. I don’t know who was telling the truth, regardless the communication between staff isn’t very good. Our water heater went out on a Sunday and the “emergency” maintenance line didn’t work. So just make sure you’re really getting them to put in your work orders when you call the first time. Oh, and another thing. I think it’s a little unfair to charge as much when the amenities couldn’t even be used. They started remodeling shortly after we moved in and said it’d be finished by November 2018. It’s still not done and we’ve moved out.

Jesse Devenish

March 01, 2019

M

This place is THE WORST!!! They will charge you WAY more than this place is actually worth, not take care of a single problem you have, then go back to...

Maddy M.

February 28, 2019

D

Thanks for fixing the leak.

Don Gladfelter

February 22, 2019

B

Do you do background checks on employees who have access to our apartments? For example the Maintenance personnel? and there is really no way to enforce the covered parking rules,, I went with my son to see his place. These are the pictures I took. To fair, the front staff are really nice, I admit that the coffee free sodas and snacks, or complimentary refreshments are a nice touch. The trees are very aged so the grounds are fabulous. Affordable rent. Just get corporate to sink a bit of money into structural integrity and some fire safety, then you've got safe, affordable housing on a beautiful property, in a family environment.

Brion Watling

February 21, 2019

R

Candlestick is a nightmare. We couldn't move in our on agreed upon move in date due to the fact that they hadn't even started painting the apartment. We were in limbo for more than a week as we couldn't live with the paint fumes. We also tried several times to get a pool key, and it took several visits due to the office being so disorganized. When we received our key, they just wrote down the key number on a random pad of paper. We also had to call maintenance because the heating wasn't working (spent a week shivering in 60 degrees), and there was a leak in the closet where our heater was. Later, the garbage disposal stopped working, the sink filled to the brim with water. We knew that maintenance wouldn't get here in any timely enough manner to solve the problem before flooding. Most important to note, Candlestick apartment makes great efforts to gouge tenants in any way possible. We've been paying fees for the upkeep of this place, while not being able to use the clubhouse, hopping over large puddles, and struggling to work with their towing company. Whether its tacked on fees, snide attitudes, or the stress of living in such a disorganized place, I HIGHLY recommend you live some place else. I really do.

Rebecca Havens

February 20, 2019

A

Under no circumstances should you live here EVER! I have too many reasons to list here, but just trust me that if you are looking for an apartment and you want to live here because it looks cheap, they will STEAL way more money from you. My wife and I have lived here for a year and we cannot wait to get out of our lease. This has been the worst experience ever living here. Seriously, don't live here.

Andrew Havens

February 20, 2019

B

Candlestick is a nightmare. We couldn't move in our on agreed upon move in date due to the fact that they hadn't even started painting the apartment. We...

Becca H.

February 20, 2019

A

Under no circumstances should you live here EVER! I have too many reasons to list here, but just trust me that if you are looking for an apartment and you...

Andrew H.

February 20, 2019

N

I have to say when I moved in the manager MARIA and AMBER showed me the office as a lay out first off and I liked it when I got into the apt it was nothing expected there was carpet instead of Vinyl I had to ask them to have it just like they promised the lay out to be it wasn’t, secondly I didn’t officially move in besides but in one tv entertainment Amber said well I moved in so I can’t yet out of the lease because she spoke to apparently an attorney I left it alone, also MARIA has never will help me specially only me she always refers me to Amber only no one else Maria is suppose to be an assistant manager but can’t help me ever she’s never helped she’s always been on her phone showing pictures of her granddaughter and it has nothing to sell for the apartments. Another issue I had was I received from the office of candlestick lane for the Easter Egg hunt was for residents only and Maria brought her daughter who has Maria’s granddaughter and the way the Easter hunt was separated by ages her Granddaughter got first picks of everything under the age of 1 years old so her daughter could have saved an Easter basked for another residents daughter but because she is an assistant manager she can make up her own rules which there was another girl who was left out I even asked for one and she said sorry NO more which was disappointing in the events I seen. Today June 7,2019 I received a paper from candlestick management that said they were having a root beer float event from 4-6 pm, I’m keeping these as records, and to come join them for a pool party well me and my kids came for this event we seen Amber with the ice cream giving them out to residents only and I was talking to her she mentioned to me and my kids that they purchased blow up floats and toys for the kids to HAVE my son repeated on my phone recording we have all each have one she said yes, I mentioned to amber my son brought 2 of the toys that were popped and I deflated them and she said that’s fine keep them so I put them in my bag and then Maria come out after talking to Amber and when MARIA approached me asking how many do you have I said the two that were popped that amber is aware of and 3 for the kids I have I mentioned to Maria there was a mother who left with 5 of her kids they all had one and Maria said well it’s only 1 per family this paper says no where 1 per family if they knew this was going to be an issue they should have specified on the piece of paper but I see it as the apartments are suppose to be welcoming purchase more and consider ALL residents who live and pay rent here Maria argued with me i had to pull my kids out of the pool I left the two broken ones with Maria she needed them more when no one wanted them after Maria said I am taking all of the. Which I didn’t i took 3 and I even offered to fix the one with patches I had at my apt and bring them back and Maria kept arguing with me from this point on I want out if these apartments the parking is ridiculous they have a parking stall 2 buildings away from mine and will not offer me another one which I Mentioned to Amber about I have a recording of her saying this as well, that I can’t have it someone else on the third level deserves it more than me. This is not how I expected to be treated in any form we, me and my kids, feel so unwelcome and don’t plan on going to the office to resolve something a Manager makes her own rules on. Poor customer service for sure I don’t recommend it ever to anyone.

Natasha Rivera

February 08, 2019

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