UPDATE: We moved out of these apartments almost over a month ago and got told we would receive our final bill in the mail. Well we did and it was over $900 for cleaning fees, carpet replacement, blinds replacement, and appliance parts replacement; the bill also stated that we didn't pay our last utility bill through them, which is a complete lie because I paid it along with the last month's rent. Now we are here trying to figure out how to pay this bill when none of it was even our doing/fault. Everything they stated in the final bill was already damaged/missing on our move-in date and was stated in the move-in date paperwork. Yet, they still are trying to go after us for these damages. DON'T trust these slimy, pathetic, disrespectful, money-stealing apartments or the staff with your service or money. They will lie straight to your face and then say that you were the one who "misunderstood" when they clearly are the ones who don't have any good communication skills whatsoever. WORST apartments and staff ever.
If I could give this horrendous, money stealing, pathetic excuse of an apartment complex and all the staff 0 stars, I would in a heartbeat. This was my first time moving out and I regret choosing these apartments. My roommates and I were told by Tony that when we moved in our apartment would be a fully renovated one and all the appliances would be up to date and working perfectly. Tony lied. When we moved in, our apartment was a complete nightmare to walk into. There were black stains and white paint covering the carpet throughout the whole unit, there were bugs and their nests trapped in the lights, the master bedroom had a gaping hole in the wall that they couldn't explain, the master bathroom had mold covering the shower ceiling, the 2nd bedroom was infested with all different kinds of spiders, the 2nd bathroom has graffiti all over the side of the counter sink and the door was kicked in, our A/C has never worked it either freezes or doesn't even turn on, all the ceilings and walls throughout the whole unit have holes and hooks and squares, our kitchen is infested with mice we can't even use half the cupboards because they reek of mouse urine. We recently got a cat because the mouse problem is so bad and management/maintenance have refused to do anything about it, we got charged $400 because we didn't tell them about our cat as soon as possible which she catches mice daily by the way, our stove doesn't cook food evenly because the connectors in it aren't hooked up completely and properly, all of the sinks make this horrible sound when turned on, our patio/balcony was covered in spray paint, there are always Police/DEA, you can hear everything from your next door neighbor or the people above/below you to everything that's going on outside. They had contractors come in to power wash the balconies and front entries, well today they power washed our front entry and when we got home there was water dripping in from our bedroom window leaving water damage on the wall and damaging/staining our bed pillows. We have never opened our bedroom window and have even made sure it's completely shut and it is, so how did water get in? These apartments are cheap, overpriced, and ghetto. The management and staff are completely rude and unprofessional. This complex is the most unsafe, unsanitary, and unprofessional one I've ever seen/walked through/lived in. They always say they will come and take care of any maintenance issues we have but it's almost been a year and nothing has gotten fixed or resolved. They have repeatedly come into our unit without our permission and who knows what they did/went through. I regret moving here while I was pregnant and bringing my daughter home to this environment after she was born. Don't move in or even look here, especially if you have children, it's a complete waste of time and money. We are so happy to be moving out in a few weeks and being in a healthier, safer, and overall nicer environment.
Deaundra Rizo
June 27, 2018
